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A: We will provide technical support online to solve problem; If for the hardware problem,we could send the parts or components and teach customers to fit if they have technician or can also send back to us to fix it.
A: For production lead time around 3-10days depend on requirements, and shipping time by DHL/UPS/FEDEX/TNT, delivery time would around 3-5 working days. For some remote place, delivery time maybe a little bit longer.
A: We offer a deferred warranty for up to 36 Months, and the price for the warranty extension is 20% up.
A: We Offer 12 Months Warranty after shipment sent.not including the touch panel and display.
A: We accept T/T (bank transfer), Paypal,Western Union etc
We accept one unit for standard products.If require OEM, will see detailed requirements and confirm MOQ to you from our sales department.
Yes, we offer free SDK if you order sample.In addition, we also have support engineers to assist you with software development.
A: Yes, you can choose multiple functions into one device, Different functions depending on the product model,optional functions:RFID (LF/HF/UHF)/Fingerprint/ Barcode scanner/NFC reader etc
Sorry, generally we would not provide the free sample. If the customer confirm the specification and price, they can order the sample firstly for the testing and evaluation.
We are professional rugged device manufacture with 11 years experiences Including rugged PDA,Rugged tablet and rugged laptop etc.
Yes, we are manufacturer.We can provide OEM / ODM customized service according to our customers’ various application and demands.All of our products are fully patented, ID/MD design, hardware and software,mold,assembly are done by our own team.
A: For samples normally 5-7 days.mass order from 20-45 working days
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ABOUT US
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CONTACT PERSON: Prince Hu
E-MAIL: prince@brightalliance.net
WHATSAPP: +86-15889723515
SKYPE: princehu521
OFFICE ADD: Room 402, Zhongxing Zhihui Building, Zone A2, Galaxy Zhihui, No. 6698, Yuanshan Street, Longgang District, Shenzhen, Guangdong Province.
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